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Who we are

:: general information ::

principles

  • To provide user led, client focused, cost effective services which offer individually tailored support in a sensitive and appropriate way.

  • To promote an environment that embraces diversity by acknowledging that peoples' prior life experience will possibly have included disadvantage, prejudice and discrimination with choice, privacy, dignity and respect being the focus of services.

  • To strive towards providing a safe, secure environment for living and working, hearing and valuing the input of service users and staff.

  • To work in partnership with others, recognising individual strengths and promoting the needs, interests and self development of vulnerable people.

  • To encourage people to maximise potential and enhance their quality of life.

  • To ensure property Management does not dilute social care emphasis.

our background

LCH was born as a direct response to local need across West London. 30 years ago large lodging houses were being closed down and people with complex support needs were faced with homelessness once again. LCH was formed to provide shelter and support on a more human scale by delivering extraordinary services in ordinary houses, on ordinary streets, to some of the most challenging service users in our local communities.

objectives

LCH has always been mindful of the original objectives laid down in 1972 when the organisation was set up and the current Mission Statement ‘Developing potential through care and support', our principles and philosophy still reflect that commitment.  We intend to translate our Mission Statement and principles into action and will achieve this by delivering on our objectives:

  • To ensure that LCH's services are responsive to service users rights, views, ambitions and aims.

  • To develop a greater number of services to meet local and emergent need.

  • To prioritise the needs of black and minority ethnic groups to ensure that LCH's work is reflective of the communities in which we work and promotes best practice.

  • To maintain a strong and viable financial framework to support the work of LCH.

  • To provide a value for money service.

  • To improve the living conditions for our tenants, carry out repairs in a timely fashion, improve rent collection and increase ownership of stock.

  • To develop an organisational cultural of continuous improvement that is underpinned by quality assurance mechanisms.

  • To provide staff training and development opportunities.

our board

LCH is governed by a strong and diverse Management Committee. 
Members of the board come from a variety of walks of life and offer an extensive range of skills and experience.
We are proud to boast that the Management Committee have backgrounds in housing management, social care, the law, finance, information technology, advocacy, journalism, local authority structures, central government and the Home Office.  
Membership of LCH and recruitment to the board is via an open and accountable process as laid down in the Members Handbook. If you are interested in joining please e-mail or telephone us.


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