Who we are
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:: a potted history of LCH ::
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introduction
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This summary has been prepared, so that the memories of staff and service users from 1978 and the information to which they had access of the early years was not lost. London Cyrenians Housing was 30 years old in February 2002 and the importance of reflecting on challenges and changes through the years recognised. |
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THE STORY SO FAR …
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During 1971, plans were forthcoming regarding a local redevelopment in Hammersmith, which included the closure of a large lodging house run by Rowton Hotels. Despite the inadequacies of the hostel known as Butterwick House it was still ‘home' to many otherwise homeless people and its demolition would leave them without a roof over their heads. Faced with the outrage of local people at the plight and the task of re-housing the hostel users, the local authority approached a number of organisations, including National Cyrenians, with a view to developing some kind of provision in Hammersmith & Fulham. |
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the 70s
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National Cyrenians liaised with local people and subsequently Hammersmith Cyrenians was born on 28th February 1972 when 3 West Kensington Houses were taken over from the London Borough of Hammersmith and Fulham as part of the response to the hostel closure. The first residents moved in to Charleville Road on 8th March 1972. The first worker, Francis Prittie was a volunteer, he remembers ‘ I started at Tunbridge Wells Cyrenians on 4th February 1972 and spent about four weeks there on a crash induction before being handed three huge bundles of keys. Clive Soley was a Councillor in Hammersmith at the time we started and was very supportive.'
Initially the organisation and the three houses were run by a number of full-time volunteers who ‘ran' the project. They were recruited nationally, came from all over the U.K. and Europe and were supported by an informal local committee who evolved into the Council of Management and assumed legal responsibility for the project when it was incorporated in 1975. The volunteers shared accommodation with the residents reflecting the ‘Cyrenians Principles' of acceptance of the individual, non-judgemental approach and non-authoritarian working. The houses operated on a three tier system, reception accepting almost anyone if they were homeless and there was a vacancy; half-way where homeless people could stay for a few months at a time; and long-stay community, where people could stay for as long as they wished, share in the running of the home and be involved in the organisation. The latter being the origin of two of LCH's present projects..
An early volunteer, Nick Haslewood recollected during 21st anniversary celebrations ‘Delighted to hear you are still going strong and that I was able to play a small part in your history and development so long ago. I had some brilliant, moving and upsetting times. Charleville came aglow with warmth and conviviality after all the windows were repaired, the filth cleaned from the cellars and the derelict front door reclaimed. Never since then have I had to, late on a Christmas Eve, climb over a wall to a neighbouring property to recover the turkey and wash the mud off it! The voluntary workers coped because they worked as a team and had professional support from Social Services. Nothing in my working life has matched my experience with Hammersmith Cyrenians but it has held me in good stead.'
In August 1974 an Administrator was appointed following recognition that the size and financial complexity of the organisation necessitated the employment of a paid member of staff to fulfil the requirements of company business and prepare for charitable status. In November 1974, as Hammersmith Cyrenians developed into the London Borough of Kensington & Chelsea, an emergency accommodation project began in two houses and with them a long and productive partnership with the Royal Borough. The organisation became incorporated on 23rd January 1975.
Later, in 1976, further paid staff, 2 Field Workers were appointed to train and support the volunteers and in October 1977 a Resettlement Worker joined the team of paid staff to co-ordinate and better plan move-on opportunities and options.
July 1978 saw the name Hammersmith Cyrenians give way to West London Cyrenians to reflect the development of the organisation.
Over the years approaches to the work changed quite early on it was recognised that residents were entitled to their own space and privacy, an agreed standard of accommodation and consistency of service delivery, therefore, documentation of agreed standards was devised. Whilst the use of volunteers was deliberate at the beginning and underpinned by the belief that they would be closer in status to residents than paid staff, avoiding any problems caused by mutual alienation, the ideology had begun to be challenged as early as 1975. The obvious divisions that existed between workers and residents, despite the fact they shared accommodation and income levels, contradicted the tenets of the volunteer philosophy. The difficulties associated with volunteers living and working in often challenging and stressful situations was unrealistic. People began to recognise that workers had more power than residents, different expectations and different reasons for being part of the project. In 1980 the volunteers moved into worker accommodation nearby to projects but sufficiently distanced to positively promote independence amongst the residents of the day.
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the 80s
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Another important change occurred in 1980, when the Government of the day launched its ‘Hostels Initiative'. Access to major capital funding became available to projects working with Housing Associations. The, then, West London Cyrenians joined forces with Notting Hill Housing Trust in a major rehabilitation programme designed to renovate existing houses to high physical standards. All the buildings were transferred to Notting Hill Housing Trust by the Local Authorities and were finally fully renovated by 1987.
Between 1981 and 1983 discussions about the possibility of replacing volunteers with salaried staff took place. After extensive and time consuming consultations, the Council of Management decided that a co-ordinator should be appointed to oversee the process. This appointment took place in January 1984 after which a planning and integration sub-group was formed to ensure that consultation continued and that the aims and objectives of the change were clearly set out and agreed. Different ideas about the best way to operate had to be reconciled and then tailored to resource limitations. Following a recruitment process, a full complement of paid workers was finally in place in March 1986 working as a collective responsible to the Council of Management.
The benefits of employing skilled and experienced staff was visible in terms of improved standard of service delivery, active and informed participation in policy development and a raised profile for the organisation externally. However, it was recognised that there were some areas that were difficult, principally decision making, accountability and communication. The ever active Council of Management continued to monitor and evaluate the situation and in the Spring of 1989 decided a staffing structure involving a team of almost 20 workers was unwieldy and inefficient as a collective and the organisation should develop into a hierarchy. Following extensive consultation again, the new staffing structure of a relatively flat hierarchy was introduced over the next two years.
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the 90s
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The early nineties saw a short period of consolidation and then a programme of planned and sustainable growth. During this period the name changed again this time from West London Cyrenians to London Cyrenians Housing Limited, to reflect more accurately the field of work engaged in and London-wide networking.
Developments during the nineties are well documented in Annual Reports. Suffice to say that there are now 29 projects in management, a home by the sea for our service users, transport to get them there and over 300 service users. LCH became a Charitable Registered Social Landlord in March 2004 and came full circle in its relationship with Notting Hill Housing Trust when a number of properties were leased back into LCH management.
A new model of service provision has been developed which provides self contained studio flats on one locality base. This has given many people, who have often not had choice the opportunity to enjoy privacy, respect and dignity, responding to their pleas for a place with their own space as a base from which to grow and eventually move-on.
The staffing structure has been developed to be lean in the centre to enable the service to be a value for money one which targets funds to the front line. LCH are an imaginative and innovative organisation, even to their staff management arrangements unusually a job-share arrangement exists for two posts Director and Deputy Director making a joint Directorate, each with separate areas of lead responsibility and who report jointly to the Chair and the Management Committee. This arrangement provides peer support as well as minimising the isolation often experienced by individual post holders.
At LCH there is creativity and thoughtfulness, innovation and care and an organisation that has the capacity to develop and grow to meet the needs of the ever growing numbers of people who need housing with care and support
For enquiries regarding any of LCH services please contact any of our managers who will be pleased to assist.
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publications and references
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For reading on the origins of Cyrenians and insight into conditions in the early years the following publications provide interesting reference points:
“No Fixed Abode” A. Wallich-Clifford, Macmillan 1974
“Caring on Skid Row” A. Wallich-Clifford, Veritas, 1976
“Edna, The Inebriate Woman” J. Sandford, Pan Books 1976
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