Training at LCH
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LCH investment in its staff as its greatest resource is reflected by the recognition of the importance of training and continuing professional development. 39% of staff currently hold a recognised qualification with a further 21% working towards one. The next intake of NVQ candidates in January 2005 will take that figure to 28%.
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LCH's achievements in the training filed is demonstrated by Investors in People status and evidenced by the range of training opportunities that are available to all staff in the following core priority areas: |
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Direct Benefits of the training programme include:
- Improved service delivery to those most vulnerable in our communities.
- An increase in team confidence and knowledge across the workforce at all levels has improved LCH's professional profile in West London and created a more effective workforce.
- This increase in profile has enables the development of a new service in Hounslow as well as developing and expanding in Ealing, Hammersmith and Kensington.
- Training activities have engages service users as well in a learning process which has connected them with educational and support networks in their local communities.
- Internal promotion opportunities
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Care Level 2 and Level 3
Promoting Independence:
The in-house NVQ level 3 in Promoting Independence has become well established over the past 3 years. The first successful candidate has completed, with 4 nearing completion and 4 half way through the programme. A new intake of 4 candidates is due, and there has been overwhelming interest.
The NVQ Level 2 in Care Programme is being sponsored by Hammersmith and Fulham Social Services, with 3 places available.
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TOPSS Induction standards training
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Management Qualifying Training Scheme
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External trainer provides a 4 day training session to cover the TOPSS induction standards.
- Induction Standards Portfolio has been introduced.
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Management and Administration:
NVQ in Administration Level 3 for one candidate has recently been completed and one candidate is working towards NVQ in Administration Level 2.
LCH is also committed to the Management NVQ Programme Levels 3, 4 and 5.
Two project Managers are currently following the level 4 programme and two have successfully completed. Two Senior Managers have completed the Level 5, with one nearing completion.
Sponsorship from TOPSS has recently become available through Hammersmith and Fulham and Ealing Social Services for the Management NVQ Level 4, and two places have been reserved.
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In-house training programme
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NVQ Assessors and Practice Teachers Training
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Initial 5 day Induction programme covers organisational policies and codes of practice.
- Specialist training sessions planned.
- In-house briefing and mentoring sessions incorporated into training programme.
- Weekly management supervision.
- Structuring new staff induction process over a period of 6 months enables time for reflection on experience and integrate learning.
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The NVQ training programme has been developed in an integrated way across LCH. Deputy Managers train to be NVQ Assessors and then support and assess NVQ candidates in their workplace.
The same shared and supportive learning process happens with Social Work students, with Project Managers supporting DiPSW students who came to LCH for their work based placements.
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NVQ Training Programme
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Continuing Professional Development (CPD)
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LCH continues to build on its successful National Vocational Qualifications strategy, which follows the process of training managers/deputies as NVQ assessors who then support NVQ candidates to complete their award. The training of 3 new assessors (total 5) and an Internal Verifier has been completed.
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As a requirement of the Care Standards Act 2000, and in keeping with good practice, staff at all levels are encouraged to maintain a personal CPD portfolio.
CPD relates to an individual training needs assessment, recorded in the annual appraisal and reviewed during supervision. A summary of learning needs and objectives, along with an up-to-date record of all training attended forms the basis of a CPD portfolio. Certificates, reference lists and research documents are also included. |
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